Nov. 23, 2025
The hardest step is the first call. But early, honest communication with your lender’s loss-mitigation department can unlock options that disappear once a foreclosure case advances. Here’s how Pinellas homeowners can make that call productive—and protect options like loan modification or short sale.
Before You Call
Gather loan number, recent statements, proof of income (pay stubs/LES), bank statements, and a brief hardship letter.
Know your goals: reinstate, modify, repay, sell with equity, or short sale if underwater.
Prepare a calm, factual timeline of events (job loss, medical, divorce, deployment).
Call Script Starters
“I’m calling to discuss options with loss mitigation. I want to avoid foreclosure and keep communication open.”
“Here’s my hardship and current income. What programs (forbearance, repayment, modification) can I apply for today?”
“If sale is best, would you review a short sale package while I market the home with my Realtor?”
Tip: Keep a call log (date, rep name, summary). Send follow-up emails confirming any promises or required documents.
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Need help structuring the call? (727) 301-7855 • nikky@capstonerealestate.us
_General information only—consult your attorney for legal advice._